Who this covers
FieldScroll powers branded mobile and web products that our partners ship to their own customers. The data those products handle belongs to the partner. This policy covers three audiences:
- Website visitors — anyone browsing fieldscroll.com.
- Prospective partners — operators and businesses evaluating FieldScroll, typically through a discovery call.
- End users of partner apps — field crews, reviewers, and customer-side users of an app built on FieldScroll. Their data is governed by the partner’s own privacy terms, with FieldScroll acting as a processor under contract.
What we collect
Website
We collect standard request data — IP, user agent, referrer, pages visited — to keep the site online and improve it. We use privacy- aware analytics that do not build cross-site advertising profiles.
Discovery and Early Access
When you book a call or join Early Access, we collect the information you provide: name, work email, company, and notes about your workflow. We store this in our CRM and use it only to coordinate the conversation and follow up.
Partner-branded apps
Once a partner launches on FieldScroll, end users in the partner’s environment generate records, attachments, and submission metadata. That data is held in a dedicated cloud environment provisioned for the partner. FieldScroll operates the infrastructure; the partner owns the data and determines who has access. We process it only as needed to run the service.
How we use information
- To operate and improve FieldScroll.
- To respond to inquiries, schedule calls, and coordinate onboarding.
- To monitor platform health — error rates, uptime, sync behavior — so we can fix issues before they affect partner customers.
- To meet legal, security, and contractual obligations.
We do not sell personal information. We do not use partner customer data to train external models or for advertising.
Who we share it with
We share information only with vendors that help us run the platform — cloud hosting, error monitoring, analytics, email, and document processing — under contract. We share only what each vendor needs to do its job. We will disclose information if required by law or to protect the safety of users, but we narrow the disclosure to what is necessary and notify the affected partner where we can.
Where data lives
FieldScroll runs on cloud infrastructure in the United States. Each partner’s production environment is dedicated, not pooled with other partners. We can discuss regional residency requirements as part of a Partner conversation.
Retention
Inquiry and discovery records are retained while the relationship is active and for a reasonable period after, typically up to two years. Partner production data follows the retention windows agreed in the partner contract (for example, 365 days under the Launch plan; longer for Partner-tier engagements that define it explicitly). Backups follow the same retention windows on a rolling basis.
Your choices
- You can request access to, correction of, or deletion of personal information we hold about you by emailing us. See Account deletion for end-user requests.
- You can unsubscribe from any non-transactional email at any time using the link in the message.
Security
We protect FieldScroll with encryption in transit, encrypted backups, role-based access, and continuous monitoring. We do not claim certifications we do not currently hold; security posture is something we discuss in writing during partner onboarding.
Changes
We will update this page when our practices change. The “Last updated” date at the top reflects the most recent revision. Substantive changes affecting active partners are also communicated by email.
Contact
For privacy questions, email privacy@fieldscroll.com. FieldScroll is a product of Thirtysix Solutions.